- Get 15% First Time Discount.
At Hindustan Cab, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, request a quotation, or book our car rental, Tempo Traveller, bus rental, and transportation services.
By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.
Hindustan Cab provides car rental, Tempo Traveller rental, bus rental, chauffeur-driven transportation, airport transfers, outstation travel, corporate transportation, wedding transportation, and group travel services.
Website: hindustancab.com
Email: info@hindustancab.com
Phone: +91 8509726951
Primary Location: Kolkata, West Bengal, India
We may collect information that you voluntarily provide when you contact us, request a quotation, or make a booking.
This may include:
Full name
Mobile number
Email address
Pickup location
Drop-off location
Travel destination
Travel date and time
Return date
Number of passengers
Preferred vehicle type
Trip or booking requirements
Billing and payment-related information
Any other information you provide through our enquiry or booking forms
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, approximate location, referral source, and website usage information.
We may use the information collected from you to:
Respond to your enquiries
Provide vehicle availability information
Prepare customized quotations
Process vehicle rental and booking requests
Arrange vehicle pickup and drop-off
Provide chauffeur and transportation services
Communicate with you regarding your booking
Confirm or modify your travel arrangements
Process payments where applicable
Provide customer support
Improve our vehicles and services
Improve our website and user experience
Send service-related communications
Prevent fraudulent, unauthorized, or harmful activity
Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to our services without a legitimate reason or, where required, your consent.
When you submit a booking or enquiry form, the information you provide may be used by our team to understand your travel requirements and recommend a suitable vehicle.
For example, we may use your pickup location, destination, travel date, passenger count, and preferred vehicle to provide an appropriate quotation for a car, Tempo Traveller, Force Urbania, Mini Bus, or luxury bus.
Submitting an enquiry does not necessarily confirm a booking. A booking is confirmed only after the applicable booking process and payment requirements have been completed.
We may accept payments through methods such as UPI, debit or credit cards, cash, bank transfer, or other available payment methods.
Where payment is processed through a third-party payment provider, your payment information may be handled directly by that provider according to its own privacy policy and security practices.
Hindustan Cab does not intentionally store complete debit or credit card details on its website unless such storage is specifically required and legally permitted.
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand visitor behavior, and provide a better browsing experience.
Cookies may help us understand:
Which pages visitors use most
How visitors navigate the website
Whether certain website features are working properly
General website traffic and performance
Marketing and advertising effectiveness, where applicable
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
We may use analytics tools such as Google Analytics or similar services to understand how visitors interact with our website.
These services may collect information such as pages viewed, approximate location, device information, browser information, traffic sources, and website interactions.
The information is generally used in an aggregated or analytical form to improve website performance, content, marketing, and user experience.
If we use online advertising platforms such as Google Ads, Meta Ads, or other marketing services, those platforms may use cookies, pixels, tags, or similar technologies to measure advertising performance and deliver relevant advertisements.
These third-party services operate under their own privacy policies and terms.
You may be able to control certain advertising preferences through the relevant platform or your browser/device settings.
If you contact Hindustan Cab through WhatsApp, telephone, email, or another communication channel, we may retain the information you provide to respond to your enquiry, manage your booking, provide customer support, or maintain appropriate business records.
If you provide your mobile number or email address, we may contact you regarding your enquiry, quotation, booking, travel arrangements, or related service updates.
We do not sell or rent your personal information to third parties.
We may share relevant information when necessary to provide our services or operate our business, including with:
Drivers or chauffeurs assigned to your booking
Vehicle owners or transportation partners where applicable
Payment service providers
Website hosting and technology providers
Analytics and marketing service providers
Customer support or communication platforms
Professional service providers assisting our business
Government authorities or law enforcement where legally required
We only aim to share information that is reasonably necessary for the relevant purpose.
Hindustan Cab may use both company-owned vehicles and partner vehicles to fulfill customer requirements.
Where a partner vehicle or chauffeur is assigned to a booking, relevant customer information may be shared with that service provider to the extent necessary to complete the journey, including pickup location, destination, travel time, passenger information, and contact details.
Such information should only be used for providing the agreed transportation service.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Completing bookings
Providing customer support
Maintaining business and transaction records
Resolving disputes
Meeting accounting or legal requirements
Preventing fraud or misuse
Improving our services
The actual retention period may depend on the type of information and applicable legal requirements.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Ask about how your information is being used
Request information regarding certain third-party disclosures
To exercise a privacy-related right, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
Our website and services are intended for general users and are not specifically directed toward children.
We do not knowingly collect personal information from children for independent marketing purposes. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
Our website may contain links to third-party websites, social media platforms, payment services, maps, or other external services.
We are not responsible for the privacy practices, content, security, or policies of those third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Hindustan Cab may maintain profiles or pages on platforms such as Facebook, Instagram, YouTube, X, WhatsApp, or other social media services.
Interactions with these platforms are governed by the privacy policies and terms of those respective platforms.
Any information you voluntarily make public through social media may be visible to others.
Even if you do not subscribe to promotional communications, we may still contact you with essential service-related messages when necessary.
These may include:
Booking confirmations
Quotation updates
Pickup information
Driver or vehicle details
Schedule changes
Payment information
Cancellation information
Customer support responses
These communications are necessary for providing the requested service.
Where permitted by applicable law and where appropriate consent has been provided, we may occasionally send information about offers, seasonal discounts, new services, or travel-related promotions.
You may request to stop receiving promotional communications at any time by contacting us or following the available unsubscribe instructions.
We request that customers provide accurate and up-to-date information when submitting booking or enquiry forms.
Incorrect information, particularly regarding pickup location, destination, travel date, passenger count, or contact details, may affect our ability to provide the requested service.
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage visitors to review this page periodically to stay informed about how we protect personal information.
If you have questions, concerns, or requests regarding this Privacy Policy or the way Hindustan Cab handles your personal information, please contact us.
Hindustan Cab
Email: info@hindustancab.com
Phone: +91 8509726951
Website: hindustancab.com
Location: 3, Eastern Metropolitan Bypass, SURVEY PARK, Kalikapur, East Kolkata Twp, Kolkata, West Bengal 700099
By using the Hindustan Cab website, submitting an enquiry, requesting a quotation, or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not submit personal information through the website.
Hindustan Cab reserves the right to update this Privacy Policy as necessary to reflect changes in our services, technology, or applicable requirements.
